» All cancellations and rescheduling requests must be made in writing and emailed to
info@trainingmontreal.com.
» Cancellations made more than 5 days before the commencement of the training qualify for a full refund
less
a $75 administration fee.
» Cancellations made 5 days or less before the commencement of the training are not eligible for a refund
but
classes may be rescheduled.
» We are not able to offer refunds or rescheduling for no-shows or uncompleted courses.
» Rescheduling requests made 5 days before the commencement of the training are free. Rescheduling that
takes
place within 5 days of the commencement of training will incur a $75 administration fee. We do not
charge
for student substitutions at any time.
» While we make every effort to deliver classes as scheduled, we reserve the right to reschedule
previously
confirmed classes for a variety of reasons including but not exclusively, the illness of the Trainer. In
such cases, we will inform the Client as soon as possible of the new dates.
