Contact Us

Contact Us





    Microsoft Outlook – Basics 1 Day | 6 hours | $325 PLUS TAX

    Outlook does a lot more than send email, and this course makes sure you're using it properly. You'll get hands-on with email, contacts, calendars, task lists, notes, and the journal -- plus how to connect your social media and cloud accounts. By the end, your inbox will actually be manageable. Prerequisite: Good knowledge of the Windows environment.

    Introduction

    • » round table
    • » introduction

    Getting started

    • » the Outlook interface
    • » the Ribbon
    • » the Navigation and Status bars

    Adding and connecting accounts

    • » adding accounts
    • » Microsoft 365 integrations or Connecting Services
    • » connecting to an iCloud account
    • » connecting with OneDrive

    Reading mail

    • » reading mail
    • » customizing the inbox
    • » saving attachments from a message
    • » searching mail
    • » flagging messages as junk mail
    • » finding messages quickly

    Organizing mail

    • » changing font and color
    • » creating follow-up flags and color categories
    • » organizing mail into folders
    • » using Quick Steps to process messages
    • » using mail rules to process messages
    • » cleaning up your mailbox

    Creating and sending mail

    • » creating a new message
    • » replying to and forwarding a message
    • » formatting a message
    • » creating voting buttons in a message
    • » adding signatures
    • » sending an out-of-office or autoreply email
    • » exploring delivery options
    • » creating personal stationery
    • » exploring other mail settings

    Creating and working with Contacts

    • » introducing the Address Book
    • » creating a new contact
    • » creating a new contact group
    • » assigning a category to a contact
    • » searching for contacts quickly
    • » moving and copying contacts into folders
    • » sharing contact data with others
    • » driving directions to a contact’s address

    Working with the calendar

    • » introducing the calendar
    • » creating an appointment and a reminder
    • » creating a meeting
    • » chairing a meeting
    • » responding to a meeting invitation
    • » opening other calendars
    • » printing, emailing, and sharing the calendar
    • » setting calendar preferences

    Creating tasks and notes

    • » introducing tasks
    • » creating and assigning tasks
    • » creating notes

    Online Meetings

    • » creating Teams meetings
    • » joining online meetings from Outlook
    • » sharing calendars and availability
    • » using scheduling tools

    Working with CoPilot

    • » introducing Microsoft Copilot features
    • » generating and refining email drafts
    • » summarizing conversations and long email threads
    • » creating professional responses with AI assistance
    • » extracting tasks and meeting information from emails
    • » understanding AI limitations and best practices

    Working with Outlook data

    • » exporting PST and OST data files
    • » reusing text by creating Quick Parts
    • » inserting pictures, charts, and screenshots
    • » language preferences
    • » advanced general Outlook options
    More dates available.